Privacy Policy
Last updated: July 2025
At NSP, your privacy is a priority. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and the Spanish Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD).
1. Who We Are
Data Controller: Nautic Sur Pacific
Website: www.nauticsurpacific.com
Email: info@nauticsurpacific.com
2. What Personal Data We Collect
We may collect and process the following types of personal data:
- Identification details: name, surname
- Contact details: email address, phone number
- Company or professional details (if provided)
- IP address, browser type, and browsing behavior via cookies
- Any information you provide voluntarily through forms or communication
3. Why We Process Your Data (Purposes)
Your data may be used for the following purposes:
- To respond to inquiries or contact requests
- To provide you with our services or offers
- To send commercial or promotional communications (only with prior consent)
- To analyze and improve the functionality and security of our website
- To comply with legal obligations
4. Legal Basis for Processing
We rely on the following legal grounds:
- Consent: When you voluntarily submit your data (e.g., contact forms)
- Contractual necessity: For services you request
- Legal obligations: Tax or commercial obligations
- Legitimate interest: Website operation, fraud prevention, or business optimization
5. How Long We Keep Your Data
We retain your personal data only as long as necessary:
- Contact form data: up to 1 year
- Client data: up to 5 years after the end of the relationship
- Marketing subscriptions: until the user unsubscribes
- Analytics data (cookies): up to 2 years
6. Who We Share Your Data With
We may share your data with:
- Service providers (hosting, email, CRM, analytics) under confidentiality agreements
- Public administrations if legally required
- We do not sell or rent your data to third parties
All third parties must comply with data protection regulations and only process data as instructed by us.
7. International Data Transfers
In general, your data is stored within the European Economic Area (EEA). If a data transfer occurs outside the EEA, we ensure appropriate safeguards, such as:
- EU Standard Contractual Clauses (SCCs)
- Adequacy decisions by the European Commission
8. Your Rights
As a user, you may exercise the following rights:
- Access to your data
- Rectification of inaccurate data
- Erasure («right to be forgotten»)
- Restriction of processing
- Objection to processing
- Data portability
- Withdraw consent at any time
- Lodge a complaint with the Spanish Data Protection Agency (AEPD)
You may request to exercise your rights by contacting us at info@nauticsurpacific.com with the subject: “Data Protection Rights”.
9. Security Measures
We implement appropriate technical and organizational measures to ensure your data is protected, including:
- SSL encryption (HTTPS)
- Firewalls and anti-intrusion monitoring
- Limited access to data by authorized personnel only
10. Cookies and Tracking Technologies
We use cookies to optimize the functionality of our website and to analyze user behavior. For more information, please read our Cookies Policy.
11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy when required by law or for operational needs. We recommend reviewing it periodically. If substantial changes are made, we will notify users via the website or email when applicable.